Grabbing frogs...

Bad to the Bone

We have a major problem and we can't figure out the cause!


A fishbone diagram is a good tool for cause analysis. Try using one at your next meeting.


Yes! Here it is! We've found the cause!


Look, for the last time, the patient is a duck.

At my last job, they were really in to Six Sigma, which is where I learned about fishbone diagrams. Here's a link to a collection of templates for real ones if you're interested.

In other news, I have a lot of stuff to share about free SSL certificates and Amazon Echo skills, but I haven't had time to write anything up. Maybe next week.

Published Wednesday, 12 September 2018

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